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This page provides instructions for configuring client VPN services through the Dashboard.

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For detailed instructions on how to configure a client VPN connection on various client device platforms, please refer to:

Client VPN

The client VPN service uses the L2TP tunneling protocol and can be deployed without any additional software on PCs, Macs, iOS devices, and Android devices, since all of these operating systems natively support L2TP VPN connections.

  1. In the episode 4, I set up a Client VPN on the MX64 Security Appliance!Please Like the video if you liked it, Share it you think others might like it too.
  2. The Cisco Meraki Client VPN solution uses L2TP over IPsec, which is supported by almost all device's built-in native clients. Refer to Meraki Client VPN documentation for client configuration instructions. However, the standard methods of creating Client VPN connection entries for Meraki are not supporting self-enrollment feature.

Note: TLS (SSL) Client VPN is supported on the MX with AnyConnect. To learn more, see AnyConnect on the MX

Note: Linux-based operating systems can support client VPN connections as well, although third-party packages may be necessary to support L2TP/IP.

Note: Establishing a client VPN connection when the client is located on the LAN of the MX is unsupported.

Encryption Method

Client VPN uses the L2TP/IP protocol, with the following encryption and hashing algorithms: 3DES and SHA1 for Phase1, AES128/3DES and SHA1 for Phase2. As a best practice, the shared secret should not contain any special characters at the beginning or end.

Owing to changes in the PCI-DSS Standard version 3.2.1, some auditors are now enforcing requirements for stronger encryption than the Meraki Client VPN default settings provide. Please contact Meraki Support if you need these values adjusted, but please be aware that some client devices may not support these more stringent requirements (AES128 encryption with DH group 14 - Required by PCI-DSS 3.2.1).

Client VPN Server Settings

To enable Client VPN, choose Enabled from the Client VPN server pulldown menu on the Security Appliance > Configure > Client VPN page. The following Client VPN options can be configured:

  • Client VPN Subnet: The subnet that will be used for Client VPN connections. This should be a private subnet that is not in use anywhere else in the network. The MX will be the default gateway on this subnet and will route traffic to and from this subnet.
  • Hostname: This is the hostname of the MX that Client VPN users will use to connect. This hostname is a DDNS host record correlating to the Public IP address of the MX. You can change this hostname by following the instructions here.
  • DNS server: The servers VPN Clients will use to resolve DNS hostnames. Chose from Google Public DNS, OpenDNS, or specifying custom DNS servers by IP address.
  • WINS server: If VPN clients should use WINS to resolve NetBIOS names, select Specify WINS Servers from the drop-down and enter the IP addresses of the desired WINS servers.
  • Shared secret: The shared secret that will be used to establish the Client VPN connection.
  • Authentication: How VPN Clients will be authenticated (see below).
  • Systems Manager Sentry VPN security: Configuration settings for whether devices enrolled in systems manager should receive a configuration to connect to the Client VPN (see below Systems Manager Sentry VPN Security section).

Authentication

Meraki Client VPN uses the Password Authentication Protocol (PAP) to transmit and authenticate credentials. PAP authentication is always transmitted inside an IPsec tunnel between the client device and the MX security appliance using strong encryption. User credentials are never transmitted in clear text over the WAN or the LAN. An attacker sniffing on the network will never see user credentials because PAP is the inner authentication mechanism used inside the encrypted IPsec tunnel.

The authentication itself can be performed by using these three options: the Meraki cloud, RADIUS, or Active Directory. Below, the three options are discussed.

Meraki Cloud Authentication

Use this option if an Active Directory or RADIUS server is not available, or if VPN users should be managed via the Meraki cloud. To add or remove users, use the User Management section at the bottom of the page. Add a user by clicking 'Add new user' and entering the following information:

  • Name: Enter the user's name.
  • Email: Enter the user's email address.
  • Password: Enter a password for the user or click 'Generate' to automatically generate a password.
  • Authorized: Select whether this user is authorized to use the Client VPN.

To edit an existing user, click on the user under the User Management section. To delete a user, click the X next to the user on the right side of the user list.

When using Meraki hosted authentication, the user's email address is the username that is used for authentication.

RADIUS

Use this option to authenticate users on a RADIUS server. Click Add a RADIUS server to configure the server(s) to use. Enter in the IP address of the RADIUS server, the port to be used for RADIUS communication, and the shared secret for the RADIUS server.

For more information on how to configure Radius authentication for Client VPN, refer to the documentation on Configuring RADIUS Authentication with Client VPN.

Note: If multiple RADIUS servers are configured, RADIUS traffic will not be load balanced.

Active Directory

Use this option if user authentication should be done with Active Directory domain credentials. You will need to provide the following information:

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  • Short domain: The short name of the Active Directory domain.
  • Server IP: The IP address of an Active Directory server on the MX LAN or a remote subnet routable through AutoVPN.
  • Domain admin: The domain administrator account the MX should use to query the server.
  • Password: Password for the domain administrator account.

For example, considering the following scenario: Users in the domain test.company.com should be authenticated using an Active Directory server with IP 172.16.1.10. Users normally log into the domain using the format 'test/username' and you have created a domain administrator account with the username 'vpnadmin' and the password 'vpnpassword'.

  • The Short domain would be 'test'.
  • The Server IP would be 172.16.1.10.
  • The Domain admin would be 'vpnadmin'.
  • The Password would be 'vpnpassword'.

Refer to the Active Directory documentation for more information about integrating AD with Client VPN.

Note: At this time, the MX does not support mapping group policies via Active Directory for users connecting through the Client VPN.

Systems Manager Sentry VPN Security

When using Meraki cloud authentication, Systems Manager Sentry VPN security can be configured If your Dashboard organization contains one or more MDM networks. Systems Manager Sentry VPN security allows for devices enrolled in Systems Manager to receive the configuration to connect to the Client VPN through the Systems Manager profile on the device.

To enable Systems Manager Sentry VPN security, choose Enabled from the Client VPN server pulldown menu on the Security Appliance > Configure > Client VPN page. You can configure the following options:

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  • Install Scope: The install scope allows for a selection of Systems Manager tags for a particular MDM network. Devices with these tags applied in a Systems Manager network will receive a configuration to connect to this network's Client VPN server through their Systems Manager profile.
  • Send All Traffic: Select whether all client traffic should be sent to the MX.
  • Proxy: Whether a proxy should be used for this VPN connection. This can be set to automatic, manual, or disabled

When using Systems Manager Sentry VPN security, the username and password used to connect to the client VPN are generated by the Meraki cloud.

Usernames are generated based on a hash of a unique identifier on the device and the username of that device. Passwords are randomly generated.

Client VPN Connections

After configuring Client VPN and users are starting to connect, it may be useful to see how many and what client devices are connected to your network via Client VPN. To see connected Client VPN devices, navigate to Network-wide > Clients > click the dropdown icon on the Search clients... search bar > make sure to select Client VPN and either Online, Offline or both.

Group Policies

It is possible to manually apply group policies to clients connected via Client VPN. Group Policy applied to a client VPN user is associated with the username and not the device. Different devices that connect to Client VPN with the same username will receive the same group policy. For more help on assigning or removing group policies applied to a client, refer to the Creating and Applying Group Policies document.

Note: It is not possible to assign group policies automatically once a user connects to Client VPN.

FAQs Page

If further guidance is required, please feel free to visit the FAQs page built into Client VPN page (Security Appliance > Configure > Client VPN > FAQs). The FAQs contain answers and links (KB Articles and Dashboard pages) to the most common Client VPN inquiries. Below is a snippet of the FAQs page.


Cloud

1. What is Cisco Meraki Cloud Managed Networking solution?
First of all Meraki started with a project called Roofnet designed to bring wireless to the city of Cambridge. The company grew tremendously at a rate of 2-3x per year and was acquired by Cisco in 2012. Meraki became part of Cisco’s Cloud Networking Group (CNG) and has kept its secret sauce and passion for cloud managed networking.

Cisco Meraki changed the way we think about network management today. Its out-of-band cloud architecture creates secure, scalable and easy-to-deploy networks that can be managed from anywhere. This can be done from almost any device using web-based Meraki Dashboard and Meraki Mobile App.

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Cisco Meraki Dashboard and Mobile App

2. What about the product portfolio?
The very first Meraki product was a cloud managed access point. But those days are long gone. Since then Meraki has become a scalable enterprise solution with variety of products interacting with each other. The more Meraki products you use on your network, the more outcomes you get.

  • Enterprise grade cloud management solution also known as Meraki Dashboard
  • Cloud managed indoor and outdoor access points (MR product line) with built-in wireless security and Bluetooth Low Energy beaconing
  • Cloud managed security appliances (MX product line) providing routing, switching, security, remote access and even wireless capabilities
  • Stackable L2 and L3 switches with innovative features enabled by the power of the cloud managed architecture
  • Cloud based Enterprise Mobility Management called Systems Manager which seamlessly integrates with all above products. It unifies management and control of thousands of mobile and desktop devices in the secure, browser-based Meraki Dashboard.
  • Integrate Meraki with Umbrella, the cloud-delivered secure internet gateway to protect users against threats such as malware, ransomware & C2 callbacks with no added latency.

The beauty of Cisco Meraki isn’t in a single best in class product. It is a best in class solution. This is often referred to as “Full Stack”.

Cisco Meraki Cloud Managed Security Appliances, Switches, Access Points and Enterprise Mobility Management

3. Secure and trusted by many
Security is a strategic priority for Cisco. All products are designed and built with security in mind. To learn more about security, reliability and privacy of the Cisco Meraki solution please go to Cisco Meraki Trust.

4. Focus on your core business and let Cisco Meraki manage your network
We understand that your family, customers and business are important to you. Spend more time looking after those who matter the most and let Cisco Meraki manage the network for you.

5. Simple licensing model that works
If you have been in the IT industry for a while you may have seen many different licensing models. Meraki licensing is very simple. For every managed network device (think switch, access point, security appliance) you need a single Meraki Dashboard license so that you can manage the device. Technical support is already included in the license.

6. Deployed in minutes
As long as there is power and an internet connection available, simply ask someone to plug your Meraki devices. Everything else can be done remotely.

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7. Outstanding user experience
Do you remember your feeling after unpacking your first iPhone or iPad? That sound of peeling the plastic… Meraki core team in San Francisco continuously improves all products to deliver the best experience to you.

Even a switch or access point could be a cool device:

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8. Powerful features enabled by the cloud architecture
So many features are now possible thanks to the cloud based management. Is your current network capable of doing them?

  • Consistent and replicable configuration – Opening a new office in New York? Simply copy your London office configuration and apply it to the new site by several clicks. You can also clone device configuration to keep consistency within your network.
  • Automatic firmware upgrades – Schedule your maintenance window for Saturday 3:00 AM and next time there is new software or improvement available for your switch, security appliance or AP it will be installed automatically.
  • Secure Site-to-Site VPN without previous IPsec knowledge – Configure your sites and preferred connectivity between them. AutoVPN will automatically build secure IPsec tunnels between them without any IPsec knowledge required.
  • Layer 7 traffic visibility – Meraki devices can filter or report traffic on your network based on application level (Layer 7). Now you can easily create rules based on domain names and block it or limit speed.
  • Virtual Stacking – All Meraki switches support Virtual Stacking which lets you manage all switchports as if there were all on a single switch. This rapidly reduces configuration effort.
  • Intelligent WAN traffic optimisation – Select internet uplink based on the current performance of the line. Granularly specify the preferred path and QoS for different traffic classes.
  • Manage your mobile devices and desktops – Systems Manager lets you control applications installed on your company phones and tablets as well as push configuration changes to them, push certificates, wipe stolen devices and much more.
  • Automatic Network Topology Map – Meraki Dashboard automatically builds a dynamic topology map of your networks. No more outdated Visios.

9. Start your first Cisco Meraki project
Best way to get familiar with Cisco Meraki is to use it. Perhaps you have a small branch office in mind which is due to refresh or is going to open soon. Contact your Cisco Meraki representative, ask him/her for a demo and get your free trial kit.

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10. Stay tuned to the latest news
There is so much more to share with you. Please subscribe to Cisco Meraki blog to receive the latest news to your mailbox.

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